SUCCESS STORY
Automation of incoming invoices & orders at Sports & Leisure Group
Processing incoming orders and invoices. The nightmare of every backoffice team in manufacturing companies. Depending on the complexity of the company and products, processing these incoming orders usually takes up a lot of manual time and is error-prone.
At Sports & Leisure Group they realized that the efficiency gains from automating these invoices and orders would have a major impact not only on the customer and employee experience but also on the processing costs.
In this case, you’ll get a deep dive into how Sports & Leisure Group is using Metamaze to automate incoming orders.
This case is brought to you together with our partner Robonext.
About Sports & Leisure Group
The challenge
Challenge at the Finance department
Challenge at the Operations department
The solution
Our partner Robonext successfully implemented an Intelligent Automation solution consisting of RPA (Microsoft Power Automate) , Artificial Intelligence by (Metamaze) and a Low Code application (Microsoft Power App).
Within Metamaze, several document models were trained that are able to extract information from a wide variety of invoices as well as orders. Not only header information, but also line items are extracted reliably through a continuously improving model.
Next, the RPA robots enter the extracted information into the ERP system SAP. Extensive error handling was included to make sure the robots behave as expected in case exceptions or errors are encountered.
The third component of the technical solution is a Power App, a user-friendly low-code application that enables Sports & Leisure Group to manage the necessary approvals and that ensures that only authorised personnel are able to retrieve their invoices.
"Manual input has been reduced, paperwork decreased significantly and our accountants can focus more on their qualitative tasks. Without this solution, we would have had to recruit an additional FTE as we are growing double digits every year.”
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Metamaze is a no-code Intelligent Document Processing platform that uses AI to automate every document and email workflow.
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Metamaze is a no-code Intelligent Document Processing platform that uses AI to automate every document and email workflow.